Shopping Questions

Whats the average shipping time for my order?
Our inventory is selling so quickly, it may take up to 48 hours to receive an update notification regarding your order status or tracking information.  If for some reason your item is not in stock at the time of your purchase, we will contact you to let you know your options (cancellation, refund, alternative products available.)   Once we ship your order, please allow 3-5 business days for domestic orders and 6-10 business days for international orders.   Order processing & shipping times may be slightly extended during holiday and peak seasons.  
 
Do you have any free shipping codes for Dream Bags / online purchases?
We love our Rebel customers, and regularly run free shipping and promotional offers! Follow us on Facebook, Instagram and Snapchat to make sure you never miss out on #RebelLevel deals.
 
 
How do I return/exchange my package?
Please lookup order and fill out form completely with the reason for your return, attach the label to the original box, and ship back to us in original condition with tags attached, within 10 days of receipt of package. Once we receive, we will process you return or exchange. If you are an international customer, please write "Return-No Duties" on the outside of the box to ensure no customs delays.
 
My payment won’t go through…
Try using a different browser…this is usually the solution. If you’re still having trouble, contact us at info@RebelAthletic.com or shop@RebelAthletic.com
 
What is the difference between the Full size and Baby Dream Bags?
Size! For our smallest athletes, and our regular sized athletes looking for a cute, functional handbag, our Baby Dream Bag is a perfect replica of the original, just smaller!   The Baby Dream Bag shoe compartment will hold shoes up to a women’s size 6; it does not come with a Rebel charger.
 
How do I wash/care for my Dream Bag?
We recommend using a damp sponge to clean the inside of your bag, and spot cleaning the high-density sparkle ONLY when necessary. Do not use any harsh cleaners or chemicals as it will compromise the integrity of your Dream Bag.   *Rebel Athletic is not responsible for any damage to your Dream Bag due to normal wear and tear, or improper washing care.   **All Dream Bags come with a one year limited warranty in case of any manufacturing defects.
 
Can I pay to have my Dream Bag personalized with my athlete’s name?
We currently do not offer individual personalization on our Dream Bags, however, the bottom front pocket of the Dream Bag is an open canvas! Should you decide to take it somewhere locally for embroidery, please send us some pictures so we can feature your special Rebel Dream Bag on our social media.   *Rebel Athletic is not responsible for any damage to your Dream Bag that may occur through personal customization.   **All Dream Bags come with a one year limited warranty in case of any manufacturing defects. In the event of a defect, Rebel Athletic is not responsible for replacement or reimbursement for bag personalization (embroidery, patches etc).
 
How long does the Rebel Charger that’s included with Rebel Dream Bag last?
3 hours of battery life after each full charge (the cord is at the bottom of the box)

Still have questions?

Contact us by phone at 855.Rebel.68

Email us: info@rebelathletic.com